How to Appeal a Parking Ticket in Kitchener, Ontario
Received a parking or non-parking ticket in Kitchener, Ontario? Don't panic! This guide will walk you through the process of paying or disputing your ticket, from requesting a review to understanding the final decision.
Paying Your Ticket
You can conveniently pay your parking or non-parking ticket online through the City of Kitchener's portal. Visa and MasterCard are accepted.
| Option | Details |
|---|---|
| Online | Pay your ticket online (Visa/MasterCard, $1.75 fee) |
| In Person | City Hall Revenue Desk (200 King Street West) or Bylaw Enforcement Office ([33 Ontario Street North](https://maps.app.goo-> |
| By Cheque | Drop off at Young Street payment box (outside City Hall) or mail to City of Kitchener - Revenue Division, 200 King St. W., P.O. Box 9058, Kitchener, ON N2G 4G7 |
Note: It may take up to 14 days for your ticket to appear in the system. If you can't find your ticket, check back later or call 519-741-2345.
Bylaw Guide
For details on Kitchener's bylaws, including noise, parking, animals, and fireworks, visit the bylaw guide page.
Disputing Your Ticket (Requesting a Review)
If you believe your ticket was issued in error, you can request a review from a screening officer. You must do this within 30 days of receiving the ticket.
| Step | Details |
|---|---|
| 1. Request a Review | Call 519-741-2345 or send an email to screening@kitchener.ca. If you request a review between 30 and 60 days after the ticket, the screening officer will decide if a review will happen. |
| 2. Hearing Officer Review (if not satisfied) | If you are not satisfied with the screening officer's decision, you can request a review from a hearing officer within 30 days of the screening officer's decision. This decision is final and binding. Request a review from a hearing officer. |
|A| Who is a hearing officer? |||
A hearing officer is an independent, third-party contractor who conducts hearings for parking penalties in Kitchener and Waterloo. Hearings are held once a month, and their decisions are final and binding.
|A| Can I have someone represent me? |||
Yes, you can authorize someone to act on your behalf during the dispute process, including hearings. The registered owner of the vehicle must complete the form and provide signed consent.
|A| How do I submit a complaint about the process? |||
If you have concerns about the screening or hearing process, you can submit a complaint. Note that this form cannot be used to request a review or oppose a screening/hearing decision.
|A| How do I request disclosure documents? |||
To see disclosure documents related to your ticket, fill out the online form.
|A| Can I request an extension? |||
You can request an extension if you cannot address your ticket within the allowed timeframe. Extensions are typically granted only under extenuating circumstances.
For more comprehensive guides and appeals strategies, return to our homepage.